Shipping policy

Shipping Policy

We want your GutReset order to reach you quickly and reliably, wherever you are.

Processing Time

All orders are processed within 1-2 business days of purchase, Monday through Friday, excluding holidays. You'll receive a confirmation email with tracking information as soon as your order ships.

Shipping Destinations

We currently ship internationally. Shipping times and rates vary by destination — see below for estimates.

Shipping Rates & Estimated Delivery Times

  • 90-Day Protocol (3 Bags): Free tracked shipping included.
  • Flexible Monthly Subscription: Free tracked shipping included on every shipment.
  • One-Time Purchase: $5 flat-rate tracked shipping.

Estimated delivery times after processing:

  • Domestic (US): 3-7 business days
  • International: 7-21 business days, depending on destination and local customs processing

Delivery estimates are provided by our shipping partners and are not guaranteed — delays can occur due to customs, weather, or carrier disruptions outside our control.

Customs, Duties & Taxes

For international orders, your country may charge customs fees, import duties, or taxes upon delivery. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We have no control over these fees and cannot predict what they may be.

Order Tracking

Once your order ships, you'll receive a tracking number via email. Please allow 24-48 hours for tracking information to update after you receive it.

Lost or Delayed Shipments

If your order hasn't arrived within the estimated delivery window, contact us at Support@GutReset.com with your order number and we'll investigate with our shipping partner on your behalf.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer, though we'll do our best to help redirect the shipment if it hasn't been delivered yet.

Subscription Shipments

If you're on the Flexible Monthly Subscription, your next bag ships automatically each month on your billing date. You'll receive an email reminder before each shipment, and you can pause, skip, or cancel anytime from your account before the next order is processed.

Contact Us

Questions about your shipment? Reach out anytime at Support@GutReset.com.